Culture Manual
The T-ROC Way
What We Do
Who We are
The Team
T-ROC Fun
Let’s connect!

NEW BEGINNINGS. 
T-ROC & YOU

Welcome to Your Next
Opportunity at T-ROC

A New Beginning Awaits
As one chapter closes, another begins. 
At T-ROC, we understand the challenges that come with change, especially when it's unexpected. The recent news about Redbox has moved us deeply. In this moment of transition, we see an opportunity for growth, both for you and for our team.

We put together this site just for you. We know that when things get tough, you want to be seen, acknowledged, and most importantly, valued. We believe there is a big win-win opportunity for you and T-ROC. We invite you to find out more about T-ROC and see if we are a good match for each other.

Submit your information below and we'll reach out soon!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Why T-ROC?

What it means for you to make the move.

At T-ROC (The Revenue Optimization Companies), we're more than just a company; we're a community. We believe in nurturing talent, encouraging innovation, and creating a workplace where everyone can thrive. Here's what makes us different:

Rewarded - What you put in is what you get out.

It’s why people love working here and why they stay with T-ROC. We promise you the same deal. Bring your best self to work each day and we will notice and reward you.

Growth Opportunities – There’s no limit.

We're committed to your professional development, offering continuous learning opportunities and career advancement. We’ll make sure you’re having fun, making money, and getting opportunities for bigger and better career moves within T-ROC. This isn’t a job, it’s a future. Yours starts now.

Supportive Culture – 25 years of nurturing collaborative talent.

Join a team that values collaboration, respect, and diversity. Your voice matters here.

Innovative Projects - The Power of People And Technology.

Work on the cutting-edge of Retail Optimization where we believe in the combined Power of People and Technology. It is not one or the other, it is AND the other. While we create and use technology, we are very aware that it is always your contributions that make the biggest differences.

Exceptional Benefits – More than just the basics.

From comprehensive health insurance to flexible working arrangements, we prioritize the well-being of our employees.

We're Looking for your Talents - Actually, you are perfect for the job.

Your experience at Redbox has equipped you with skills and insights that we value highly. We're interested in individuals who bring a passion for innovation, a commitment to excellence, and a collaborative spirit to the table.

→ 001

Overview

What you put in is what you get out.
Feeling valued is one of the reasons our teammates love working at T-ROC. It’s also the main reason why they stay.
Our commitment to honor your contribution is not just part of our values, it’s what we strive for everyday. 
We also value and encourage the passionate entrepreneur in each of us. 
We thrive on our individual and collective desire for success in all we do as our job is to amaze our customers with WOW experiences.
We take our work seriously but not so seriously that we forget to have fun. This is what will inspire and fuel you for better and greater career moves within T-ROC.
When you come to T-ROC, you discover that it’s not just a job, it becomes your future. 

→ 002

Hear from Our Team

A taste of T-ROC Culture 
To understand what drives us, please hear from our team about our Vision, Mission, and Values.

→ 004

Pay

Payroll

We use ADP to manage how you are paid. You'll need to register in the ADP portal at https://workforcenow.adp.comEach new hire receives their own personal code via email once they are loaded into ADP, then Select "register here" and follow prompts.

We strongly urge you to set up direct deposit so that you avoid having to wait for your paycheck to arrive in the mail. To bypass the verification period, which can take 1-2 payroll cycles please complete the following:

If you do not have banking information to provide at this time and still would like to set up Direct Deposit T‑ROC offers a Pay Card Powered by ADP. Click here for more information.

Submit your voided check or bank printout including name on account, routing #, account # and account type, to People Experience Help Desk and complete the required fields (as mentioned below):

  • Your name field: Enter your full name
  • Your work email address: Enter your personal email address
  • Case Issue: Enter "Payroll & Direct Deposit"
  • Subject: Enter "Direct Deposit"
  • Message:  Explain the purpose of this message (for example: Please enter my direct deposit with the attached bank account information)
  • File Attachment: Attach a copy of your voided check or bank printout including name on account, routing #, account # and account type

→ 005

Dress Code

What To Wear

Dress code for T-ROC inside Walmart is a solid black polo shirt. Plan to have one by your first day in store. They are typically available at Walmart for under $10. Reach out to your Area Manager or Market Lead if you have questions or concerns about this requirement.

→ 006

Training

You will receive an email the day before with your login credentials for zoom.

Time:

10:00 AM Eastern Time OR 9:00 AM Central Time, depending on your time zone.  Expect an 8-hour training class each day with several breaks and 30 minutes for lunch each day.

Where:

This is an Online Training Class. Please refer to your Zoom Login email for a link to join the Zoom Meeting each day from a phone, tablet or computer with Strong & Consistent Internet Access in a quiet place.

Needed on your Smartphone Prior to Training: 

Zoom Meetings
Download and nothing further needed.
Microsoft Outlook
Download and login onceyour@trocglobal.com email is active.
Workplace by Facebook
Download and login once you have your T‑ROC email.
Work Chat by Facebook
Download and login once you have your T‑ROC email.
VOLT Systems
Download and nothing further needed.
Vision by Mobile Insight
Download and nothing further needed.
ADP Mobile
Download and nothing further needed.
T‑ROC DMX
Go to this site and bookmark it on your device.

Training Expectations:

  • You are being paid by the hour, so treat this class as if you were onthe Walmart sales floor.
  • Be on time, dressed professionally, and distraction-free.
  • Participate, this is a sales position.
  • Strong internet connection and fully charged devices required.
  • Video must be on, and YOU must be in the camera frame,notyourceiling or floor.
  • Find your spot, no laying down on your bed, couch or floor.
  • You cannot be in a moving car at any time during the training.
  • No smoking, vaping or tobacco use during class.

→ 005

Questions?

Questions? Contact your recruiter, area manager or training contact.

Global Headquarters
The Revenue Optimization Companies
800 South Douglas Road, Suite 450
Coral Gables, FL 33134

Email address:
jobs@trocglobal.com

What We Do

Play showreel
More
Grow with us!
Apply
Here